British Airways suspends its London Heathrow to Abu Dhabi route due to engine issues on its Boeing 787 Dreamliner fleet. Learn about rebooking options and travel alternatives for affected passengers.
Announcing the suspension of its London Heathrow to Abu Dhabi route due to ongoing reliability issues with the engines on its Boeing 787 Dreamliner fleet. The suspension will be in effect from March 30 to October 25, 2025, impacting the current daily service to the UAE capital.
The airline had only resumed the Abu Dhabi route in April this year after a four-year hiatus during the pandemic. Passengers affected by this suspension have several rebooking options available. Those with flights booked between March 30 and October 25, 2025, can opt to fly with British Airways to Dubai instead. Alternatively, customers can rebook with partner airlines Etihad or Qatar Airways, provided travel is within 14 days of their original booking date.
British Airways is also offering rebooking provisions, including the flexibility to change between London Heathrow and Gatwick airports, or between Abu Dhabi and Dubai destinations.
“We have taken this action because we do not believe the issue will be solved quickly, and we want to offer our customers the certainty they deserve for their travel plans. We have apologised to those affected and are able to offer the vast majority a flight on the same day with British Airways or one of our partner airlines,” said a British Airways spokesperson.